Shipping + Returns
 

SHIPPING

OZINICOLE BESPOKE offers complimentary standard shipping on all “full priced” Ready-to-Wear and Made-to-Measure orders within the United States. Once your order is placed, you will receive a confirmation email with your tracking information. Delivery times may vary based on your location. For expedited shipping options, additional charges will apply. 

RETURN: READY TO WEAR

Ready-to-wear items may be returned in their original, unworn, and unaltered condition within 14 days of purchase. Returns are accepted by contacting our customer service team for return instructions. Please note that made-to-measure, made-to-order, and altered items are final sale and cannot be returned or exchanged.

RETURN: CUSTOM & MADE TO MEASURE

Due to the personalized nature of Custom and Made-to-Measure items, we cannot accept returns or exchanges. We ensure a perfect fit throughout the custom/mtm process to avoid any issues. We offer 2 opportunities for adjustments free of charge during this process.